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Jan 31

IBM/SugarCRM and the Way Forward – It’s All About Social Business

Posted in Social CRM

IBM/SugarCRM and the Way Forward – It’s All About Social Business

“Every competitor is just one online search away from getting to your next customer, so sales teams need to be armed with the right tools that help them work more effectively,” says SugarCRM CTO and co-founder Clint Oram. The ways businesses connect with colleagues, customers and partners changed significantly over the last year as more ...

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Oct 22

Join ApexTwo, IBM and SugarCRM for Open Social Chicago

Posted in Social CRM

Join ApexTwo, IBM and SugarCRM for Open Social Chicago

Please use the “Request Info” form on the right to enroll => Agenda 8:30 – 9:00 Registration & Breakfast 9:00 – 9:10 Introduction 9:10 – 9:30 Customer Testimonial 9:30 – 9:50 The New Rules of Social CRM: Clint Oram, SugarCRM co-founder and CTO 9:50 – 10:10 How Do You Become a Social Business 10:10 – 10:30 Networking Break ...

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Oct 5

Time to Migrate from SalesLogix to SugarCRM?

Posted in CRM Implementation, Sales Automation

Time to Migrate from SalesLogix to SugarCRM?

Is SalesLogix about to fade into the past? With a dozen executive departures over the last 18 months already, Sage brought that number up to 16 today with the announcement of 4 more executive departures in the CRM division as cited at ERPLife.com. So is it their sales team or their product? Well, it might ...

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Jul 8

Oracle CRM and Market2Lead – First of Many Marriages to Come?

Posted in Demand Generation, Marketing Automation

Oracle CRM and Market2Lead – First of Many Marriages to Come?

Oracle CRM On Demand Marketing — the fruit of last year’s Oracle purchase of Market2Lead’s intellectual property — paves the path to integrated CRM and Marketing Automation systems. Is this be the beginning of the new norm, or a last-ditch effort to regain market attention? The First Integrated CRM / MA Offering Just over a ...

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Jun 16

Is SaaS Really Safe for CRMs?

Posted in CRM Integration

Is SaaS Really Safe for CRMs?

In the rush to move everything to “The Cloud” with the SaaS movement, are we fully considering the ramifications? Is it really the best move to put your clients’ private information in the cloud? What is The Cloud and SaaS? You’re hearing about it on blogs, in sales and marketing campaigns, and at the proverbial ...

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Jun 8

The Difference Between SugarCRM Mobile Clients Explained

Posted in CRM Implementation, CRM Integration

With recent acquisition of iEnterprises, SugarCRM has now obtained access to a more powerful and robust mobile CRM client. Combined with the new Summer 2011 (6.2) release of Sugar, many would maintain that it is currently the best support in the market.  But how does it compare with the original Sugar mobile CRM support? Mobile ...

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Jun 7

eWeek Compares SugarCRM 6.2 to Salesforce – Guess Who Comes Out on Top?!

Posted in CRM Implementation

Reviewer P.J. Connelly recently compared SugarCRM’s 6.2 release to the generally accepted powerhouse Salesforce at eWeek.com – and gave SugarCRM the big thumbs up, calling it “a powerful and flexible, yet unintimidating package”. Writes Connelly: “[SugarCRM’s] eponymous CRM package is more flexible in some significant ways than Salesforce.com, and certainly less expensive … In essence, ...

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May 24

Free New Tool Calculates Your ROI on CRM Investment

Posted in Uncategorized

Free New Tool Calculates Your ROI on CRM Investment

It’s probably a no-brainer that implementing a good CRM in your organization is bound to produce a return on your investment – sooner or later. In fact, many studies show the productivity enhancements for sales processes alone can be 20-30%, but that’s after several years . . . right? Actually, did you know that with ...

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Apr 12

Random House Meets SugarCRM – Big News for ApexTwo Client

Posted in CRM Implementation

Random House Meets SugarCRM – Big News for ApexTwo Client

This is Big News… When an established player takes an investment position in a “disruptor” in their very own market, that usually means something significant. And today it was announced that publishing powerhouse, Random House, has taken an investment position in 4-year old Flat World Knowledge, one of our top clients at ApexTwo. Going on ...

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Dec 3

Forrester Research: Top Ten Trends in CRM for 2011

Posted in CRM Implementation, Sales Automation

Forrester Research: Top Ten Trends in CRM for 2011

Yesterday we attended a Forrester Research preview of their upcoming new report on CRM trends in the marketplace. Based on several different surveys, most recently a Q1 2010 Global online survey of CRM customers, the trends showed that we’re no longer talking about “your father’s CRM”. .. Top Ten Trends for 2011 Adoption of customer ...

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